Reporting Damaged Orders

If your order from GoBrewing.com arrives damaged, follow these steps for a swift resolution:

1. Step 1: Visit gobrewing.com and click the “Chat with Us” button at the bottom right.
2. Step 2: In the chat, choose “Track and Manage Orders.”
3. Step 3: Log in using your email or phone number associated with the purchase.
4. Step 4: Verify Your Identity: Enter the verification code sent to your email or phone.
5. Step 5: From the list, select the damaged order and use the “Report Damage” option

That's it! The “Report Damage” feature connects you directly with our support team. Our Beer Happiness team will work quickly to get you a replacement and keep you updated on the progress.