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Go Brewing - Award Winning Non-Alcoholic Beer  logo

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Orders

Managing Your Orders: Tracking, Canceling, Reporting Damage

If you've made a purchase at GoBrewing.com and need to manage your order in any way—whether that's tracking its progress, canceling it, reporting any damage, or requiring further assistance—follow these steps to navigate through the options easily. V

Can I cancel my order?

If you need to cancel your order, please do so promptly, as we can only process cancellations before the order is shipped– and our shipping team is FAST! Orders are typically sent out the same day the order is placed. For the fastest way to cancel yo

I'm a Beer Club member, how do I pause my next order?

Go Brewing Beer Club members, sometimes it is possible to have too much of a good thing. :). Whether your beer fridge is overflowing or you’re heading on a fabulous adventure, you can pause your membership by logging into your Beer Club Portal and se

I received my order! What do I do if it's not correct?

On the rare occasion an order mix-up occurs, we've got a quick and easy process to make things right, Here’s how:. That's it. Our team will get right on it and follow up with an email if there are further questions. Mistakes happen, but resolving the

If I choose the "Local Pickup" option, where do I pickup my order?

If you select the “Local Pickup” option, you can pick up your order from the Go Brewing Taproom at:. 1665 Quincy Ave, #155Naperville, IL 60540. When your order is ready for pickup, you’ll receive an email. Show this email to one of our Beertenders, a

How do I handle a return request for an item ordered by mistake?

We can't accept returns for beer that's left our facility, but if we act quickly, we might catch the order before it leaves the brewery (usually within 24 hours of ordering). To reach us quickly, visit gobrewing.com and click the chat icon at the bot

Applying a gift card

When applying a gift card code to your order, all you have to do is check out. From there, there will be a promo code box which you may insert the gift card code into. The gift card code can be found in an email from Go. If you do not have the code,